Contact Us

Whether you have a question about how we review sweepstakes casinos, want to flag an inaccuracy, or simply need a second opinion before signing up somewhere, this is the right place to start. The team behind Sweeps Casinos reads every message and will respond as quickly as we can.

What We Can Help With

Our focus is sweepstakes and social casino platforms available to players in the US. Here are the kinds of questions we hear most often — and are best placed to answer:

• Review accuracy — If you've spotted something in our write-ups that appears out of date or incorrect, please let us know. Offers, eligible states and platform terms change frequently, and reader feedback helps us keep things current.
• Platform availability — Sweepstakes casino access varies by state, and operators update their eligible territory lists regularly. If you're unsure whether a particular platform is available where you live, get in touch and we'll point you in the right direction.
• How the sweepstakes model works — We're happy to explain the dual-currency system, the no-purchase-necessary requirement, or how Sweepstakes Coin redemption typically works in practice.
• Coin packages, welcome bonuses and promotions — If you have a question about the terms attached to a specific offer listed on the site, we can help you read the small print.
• Editorial queries — Journalists, researchers or other publishers who want to cite or discuss our content are welcome to reach out.
• Responsible play concerns — If you or someone you know is finding it difficult to manage time or spending on gaming platforms, please visit our responsible gambling page first. It lists resources that can help immediately.

What We Are Not Able to Do

A few things fall outside what we can offer, and it helps to know this upfront:

• We are an independent comparison and review site — we are not affiliated with, or employed by, any of the sweepstakes casino platforms we cover. We cannot access your account, process a redemption, or resolve a dispute on your behalf.
• We do not provide legal advice. If you have a specific question about whether a platform is permitted in your state, please check the operator's own terms and, where needed, consult official state guidance.
• We cannot guarantee any outcome related to prize redemptions, coin packages, or bonus eligibility. Those terms are set and administered by each individual platform.

For account-level issues — such as a delayed redemption, a login problem, or a missing bonus — you will need to contact the platform's own customer support team directly.

About Sweeps Casinos

Sweeps Casinos is an independent review and comparison site built for US readers who want clear, honest information about sweepstakes and social casino platforms. We research platforms, assess their offers, and publish our findings so that you can make informed decisions — without needing to sign up and find out the hard way.

Our revenue comes from affiliate partnerships: if you visit a platform through a link on this site and create an account, we may receive a commission. That relationship does not determine how we rank or rate platforms. You can read more about how the site operates on our about us page, and our terms and conditions set out the full commercial disclosure.

The page author, Akira Sato, oversees the editorial content you read here. All factual claims are verified against available platform documentation, and pages are reviewed on a regular basis to reflect changes in offers, eligible states and platform terms.

A Note on Sweepstakes Casino Queries

If your question is about how sweepstakes casinos work in general — rather than something specific to this site — here is a quick orientation to save you waiting for a reply:

• No purchase necessary: Legitimate sweepstakes casinos must offer a free alternative method of entry (AMOE). You do not have to buy coin packages to participate or to accumulate Sweepstakes Coins.
• Redemption is not instant: Platforms typically require identity verification before processing a prize redemption. There are minimum thresholds, processing windows and, in some cases, geographic restrictions that apply.
• State availability varies: Not every platform operates in every US state. Some states restrict or prohibit sweepstakes gaming, and operators make their own decisions about which territories they serve. Always check the platform's terms for your state before registering.
• Tax obligations: Prize redemptions may be treated as taxable income under federal and state rules. Keep records of any prizes you redeem and consult official tax guidance if you are unsure of your obligations.
• Age requirements: Most platforms require participants to be at least 18 years old; some set the minimum at 21, either universally or in specific states.

Response Times

We aim to reply to all messages within two to three business days. During busy periods it may take a little longer, but every message is read and we do not use automated responses for editorial or review queries. If your question is time-sensitive — for example, you're trying to verify a welcome offer before it expires — we recommend also checking the platform's own help documentation while you wait.

Thank you for reading Sweeps Casinos. Whether you're exploring sweepstakes casinos for the first time or looking for a specific platform comparison, we hope the site gives you what you came for. If it doesn't, tell us — that's exactly the kind of feedback that makes it better.